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By combining innovative thinking,
new technology, and traditional values, such as integrity
and shared research, GSI has built a gem lab equipped to meet
the evolving challenges of the industry.
The building blocks for this 21st Century lab rest on four
important foundations:
Take your mouse over the red bullets below to see more details.
| Integrity |
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Ethics:
Direct participation in U.S. Kimberly Process
Authority and voluntary System of Warranties |
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Involvement:
Active in industry organizations. See Affiliations
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Reputation:
Management's commitment to high standards over
decades |
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Transparency:
Ability for customers to track online ID/grading
process |
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| Innovation |
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Work Flow:
Re-engineering the way a lab works to achieve
higher level of productivity |
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Technology:
Implementing powerful proprietary software in
all phases of operations |
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New Products:
See VirtualVault™ gem registry and GEM Web I.D.
for online purchases |
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Report Production
Efficiencies: Using advanced photo-imaging/scanning
and on-demand color printing for more efficient,
flexible reports |
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| Professional
Service |
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Accuracy:
Speed and cost-efficiency without sacrificing
accuracy, security, or service |
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Reliability:
Prompt personal customer service |
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Accountability:
Credibility in the marketplace |
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Responsive:
Meeting customers' needs, including custom reports
and packaging |
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| Shared
Research & Education |
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Experience:
In-depth research experience in identifying new
gemstone treatments and developments |
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Commitment:
Educational outreach to industry and consumers
via trade shows, seminars, in-store training the
Internet, and publications |
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Consumer-friendly:
Clear, understandable reports. An intro to the
GEM Experience--a celebration of the world of
gemology. |
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Collaboration:
Strategic alliances with research institutions
within and outside the jewelry industry |
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